Policy & Compliance

Privacy Policy

Last updated: January 2026

1. Information We Collect

We only collect essential information required to deliver, configure, and maintain your streaming subscription:

  • Contact Details: Your email address for sending activation credentials, service announcements, and support replies.
  • Technical Diagnostics: Anonymized connection logs, device type, application user-agent, and general network region to route streams efficiently.
  • Transaction Records: Order reference identifiers and payment transaction confirmations. We do not store raw credit card numbers.

2. How Information Is Used

Your data is used strictly for:

  • Generating and activating your streaming playlist and Xtream Codes credentials.
  • Enforcing the 5-device simultaneous connection allowance.
  • Providing technical customer support and troubleshooting playback issues.
  • Preventing abuse, fraud, and unauthorized restreaming.

3. Cookies and Tracking

We utilize essential session cookies necessary for website security and navigation. We do not use intrusive cross-site behavioral tracking cookies. For more information, please see our Cookie Policy.

4. Payment Processing

All financial transactions are conducted through accredited, PCI-DSS compliant third-party payment gateways. 4kIPTV never collects, stores, or processes complete debit or credit card numbers on our local web servers.

5. Third-Party Services

We do not sell, rent, or trade your personal information to third-party marketing companies. Data is shared only with service providers required for hosting, email dispatch, and payment validation under strict confidentiality obligations.

6. Data Retention

We retain account and transaction records only for the duration necessary to provide active subscriptions, comply with accounting regulations, and resolve customer support inquiries.

7. User Rights (UK GDPR)

In accordance with Data Protection and GDPR legislation, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your inquiry records by contacting our privacy officer.

8. Security Safeguards

We maintain SSL/TLS 256-bit encryption across our web infrastructure to safeguard data transmitted between your browser and our servers.

9. Privacy Contact

For privacy inquiries or data removal requests, contact us at support@4kiptv.best.

Questions regarding our policies?

Please contact our compliance and operations desk at support@4kiptv.best.